Privacy Policy — SpokeDo

1. Introduction

SpokeDo ("we," "us," or "our") operates the SpokeDo platform, the following mobile applications, and the SpokeDo desktop application (collectively, the "Services"):

SpokeDo — Meeting intelligence and recording
Spoke Translator — Real-time speech transcription and translation
Spoke Class — Language learning and classroom tools
Spoke Right — Pronunciation practice and feedback
Spoke Work — Workplace communication assistant
Spokedo Desktop — macOS and Windows desktop application that captures system audio, transcribes it in real time, and saves sessions to your SpokeDo account

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use any of our Services. Please read this policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

Account Information: Email address, display name, and password when you create an account.
Audio Data: Audio recordings you make through our apps for transcription and translation purposes.
User Content: Transcripts, translations, notes, speaker labels, and other content you create.
Payment Information: Purchase records for credits and subscriptions. Payment processing is handled by Apple (via In-App Purchase) and Stripe; we do not store your credit card details.

2.2 Information Collected Automatically

Usage Data: Features used, session duration, and credit consumption.
Device Information: Device type, operating system, and app version.

2.3 Spokedo Desktop — System Audio Capture

The Spokedo Desktop application records audio playing on your computer (sometimes called "system audio" or "loopback audio") so it can transcribe calls, meetings, and other audio sources in real time. Audio is captured only when you explicitly start a recording session from inside the app. You can stop or discard the session at any time. The app uses the following operating-system capabilities, each of which requires your permission:

macOS — Screen & System Audio Recording (ScreenCaptureKit). The app requests audio-only loopback through the system permission prompt. We do not record or transmit video frames; the audio track is the only data leaving your machine.
macOS 14.2+ — Core Audio Process Tap (optional path). When available, the app may capture system audio directly through the OS audio framework instead of ScreenCaptureKit. This path also captures audio only, never video or screen content.
Microphone (optional). If you select a microphone as the input source, the app records from that microphone after the system permission prompt.
Windows — WASAPI loopback. The app records the full system mix via Chromium's desktop capture API. No virtual sound card or admin rights are required.

Captured audio is buffered locally on your computer during the session. When you click Stop & save, the recording is uploaded to your SpokeDo account as described in Section 4. If you click Stop & discard, the buffered audio is dropped and never leaves your computer.

2.4 Information We Do NOT Collect

Precise location data
Contacts or address book
Health or fitness data
Advertising identifiers or tracking data
Browsing history outside our Services

3. How We Use Your Information

We use the information we collect to:

Provide and maintain our Services, including transcription, translation, and AI-powered features.
Send your voice recordings to third-party speech recognition services to convert speech into text.
Send your text input and transcribed speech to third-party AI services to generate pronunciation analysis, personalized feedback, natural language expressions, and other AI-powered features.
Process transactions and manage your credit balance.
Improve our Services and develop new features.
Communicate with you about your account, updates, and support requests.
Detect, prevent, and address technical issues or abuse.

4. Third-Party Services

We share certain user data with the following third-party services to provide our core functionality. By creating an account and using our Services, you consent to this data sharing as described below:

4.1 AI and Speech Processing

Deepgram (speech recognition) — We send your voice recordings to Deepgram to convert speech into text. Audio is processed in real time and is not stored by Deepgram after the processing session.
OpenAI (AI language processing) — We send your text input and transcribed speech to OpenAI to generate translations, summaries, pronunciation analysis, personalized learning feedback, and natural English expressions. Text data is processed in real time and is not retained by OpenAI for model training.

4.2 Infrastructure and Payments

Supabase — Authentication, database, and secure file storage for your account data, recordings, and practice history.
Stripe — Payment processing (web and Android).
Apple In-App Purchase — Payment processing (iOS).

These providers process data on our behalf and are contractually obligated to protect your information and provide the same or equivalent level of data protection as described in this policy.

5. Data Storage and Security

Your data is stored securely using Supabase infrastructure with encryption at rest and in transit. Audio recordings are stored in secure cloud storage buckets accessible only to your authenticated account. We implement industry-standard security measures to protect your personal information, but no method of transmission over the Internet is 100% secure.

6. Data Retention and Deletion

We retain your personal data for as long as your account is active. You can delete individual recordings at any time from within the app. You can request complete deletion of your account and all associated data by using the "Delete Account" option in the Profile section of any SpokeDo app. Account deletion is permanent and irreversible — all recordings, transcripts, translations, credits, and personal data will be removed.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Object to or restrict processing of your data.
Data portability — receive your data in a structured format.

To exercise any of these rights, please contact us at steven.zg@outlook.com.

8. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of the Services after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: steven.zg@outlook.com
Website: spokedo.com